PRIVACY POLICY
Gastech Australia Privacy Policy
Last updated: May 2026
1. Introduction
Gastech Australia Pty Ltd (ABN 64087801634) (“Gastech”, “we”, “us”, “our”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and disclose personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By using our website at gastech.com, you agree to the collection and use of information in accordance with this policy.
2. What Information We Collect
We may collect the following personal information:
- Full name
- Company name
- Email address
- Phone number
- Postal address
- Enquiry details and correspondence
- Website usage data (pages visited, time on site, device and browser information)
3. How We Collect Information
We collect personal information when you:
- Submit an enquiry, quote request or contact form on our website
- Email or call us directly
- Subscribe to our mailing list
- Interact with our website (via cookies and analytics tools)
4. Why We Collect Information
We collect and use your personal information to:
- Respond to your enquiries and provide product and service information
- Process quote requests
- Provide after-sales support and service
- Send relevant product updates, news and marketing communications (where you have opted in)
- Improve our website and user experience
- Meet legal and regulatory obligations
5. Cookies and Analytics
Our website uses cookies and third-party analytics tools including Google Analytics 4 (GA4) to collect non-personally identifiable information about how visitors use our site. This includes pages visited, time spent on site, referral sources and device information.
We also use advertising cookies via Google Ads and Meta to serve relevant advertisements to users who have previously visited our website. These cookies do not collect personally identifiable information.
You can disable cookies in your browser settings at any time. Disabling cookies may affect the functionality of certain parts of our website.
6. How We Store Your Information
Your personal information is stored securely in NetSuite, our customer relationship management platform. We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure.
We retain personal information for as long as necessary to fulfil the purposes for which it was collected, or as required by law.
7. Disclosure of Personal Information
Gastech does not sell, trade or share your personal information with third parties for their own marketing purposes. We may disclose your information to:
- Our internal staff who require access to respond to your enquiry
- Third-party service providers who assist us in operating our website and business (such as Google Analytics and NetSuite), who are bound by confidentiality obligations
- Law enforcement or regulatory bodies where required by law
8. Access and Correction
You have the right to request access to the personal information we hold about you, and to request corrections if that information is inaccurate or out of date. To make a request, contact us at:
Email: [email protected] Phone: +61 8 6108 0000 Address: 24 Baretta Rd, Wangara WA 6065
We will respond to all requests within 30 days.
9. Complaints
If you believe we have breached the Australian Privacy Principles, you may lodge a complaint by contacting us at [email protected]. We will investigate and respond within 30 days. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
11. Contact Us
For any privacy-related questions, contact us at [email protected] or +61 8 6108 0000.